young people aren’t a monolith

Three young members you can help in 2025

Each year the Member Aging monster has been getting bigger and meaner for credit unions across the county. Why? Because as the average age of a credit union member rises, CUs tend to become increasingly out of touch with younger members. It doesn’t help that when we discuss young credit union members, we tend to…

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ICYMI (In Case You Missed It)

In Case You Missed It – 12.11.2024

How members look at branches. The Hyundai/Amazon partnership. The continuing need for EV loans. Job satisfaction and water on Mars. Here’s what we noticed, in case you missed it: Is this a branch or a gym membership? This thought-provoking article on The Financial Brand from Rivel Banking Research, entitled “How Consumers Value – and Use…

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I felt a chill go down my spine

Are you scared yet?

Halloween is just around the corner, so I started thinking about which scary novel to read this season. I thought about re-reading “The Shining” by Stephen King, but wasn’t sure I could keep Jack Nicholson’s face from invading my dreams. So I started thinking about even older classics like “Dracula” by Bram Stoker, or Mary…

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Meatspace Feature

“Meatspace” is a CU superpower

We felt it was very appropriate to revive this article this week, as we are attending the Indiana Credit Union League (ICUL) conference the same day we send you this newsletter. See you there, Indiana Credit Unions! Ever since the COVID-19 pandemic, we’ve seen a trend toward doing, well everything, online. There are a lot…

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ICYMI (In Case You Missed It)

In Case You Missed It – 4.17.24

Emotionally-intelligent email. The value of negative feedback. Blue-collar Gen-Z. Free Fin-Ed content. How to describe your job, and some friendly advice about your eX. Here’s what we noticed, in case you missed it: Emotional Intelligence… in Email? You know how you just delete some promotional emails without even reading them? I recently got an email…

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ICYMI (In Case You Missed It)

In Case You Missed It – 3.20.24

We’re here with some FRESH takes from this week’s marketing conference! It literally just ended! We have insights about Financial education, marketing with data, using AI, setting a good marketing pace, junk fees and a surprisingly large fruit. Here’s what we noticed, in case you missed it: Junk fees are no joke The Biden administration…

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3 big money questions from a new father

2024 has already been a crazy year, or maybe that’s just because I’ve spent most of it as a brand-new, first-time-ever Dad. Yes, parenthood is wonderful, watching my daughter grow and change is breathtaking, and I really, REALLY miss getting a full night of sleep. But this article isn’t about that. Instead of talking about…

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ICYMI (In Case You Missed It)

In Case You Missed It – 2.21.24

FAFSA fumbles, understanding the unbanked, paying for priority privilege, pricy pet ownership, astonishing AI advancements, and auto prices are almost normal. No one has time to catch all the news, so here’s what we’ve seen lately, in case you missed it: FAFSA frustrations flummox families For millions of college-bound students, filling out the FAFSA is…

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24 tips for Monster Results in 2024

24 Tips for Monster Results in 2024 (Part 2)

The holidays are incredibly close, and many of us are finding out we just don’t have enough time! Me included, but I made you a promise last week and I plan to keep it. So, amidst the flurry of activity that everyone is dealing with this week, I bring you the second half of iDiz,…

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24 tips for Monster Results in 2024

24 Tips for Monster Results in 2024 (Part 1)

The holidays are almost upon us and if you’re like me, you don’t have time to write – I mean, uh, READ a long think-piece article today. You just want to work on your end-of-year projects between intense online gift-shopping sessions. Or maybe the other way around. Well worry not! I’m here to provide you…

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